ResponsiveR1

Person-centred care

The CQC statement

We make sure people are at the centre of their care and treatment choices and we decide, in partnership with them, how to respond to any relevant changes in their needs.

This is one of the Responsive Quality Statements in the CQC Single Assessment Framework. To meet it, providers need to demonstrate relevant evidence during assessment.

Example evidence

A few examples of the evidence CQC inspectors expect to see for this area:

See the full example-evidence checklist

CQCflow includes a detailed, per-statement example-evidence guide for all 34 CQC Quality Statements — with the audits, policies, logs and records inspectors look for. Create a free account to see it in full.

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