EffectiveE5

Monitoring and improving outcomes

The CQC statement

We routinely monitor people's care and treatment to continuously improve it. We ensure that outcomes are positive and consistent, and that they meet both clinical expectations and the expectations of people themselves.

This is one of the Effective Quality Statements in the CQC Single Assessment Framework. To meet it, providers need to demonstrate relevant evidence during assessment.

Example evidence

A few examples of the evidence CQC inspectors expect to see for this area:

See the full example-evidence checklist

CQCflow includes a detailed, per-statement example-evidence guide for all 34 CQC Quality Statements — with the audits, policies, logs and records inspectors look for. Create a free account to see it in full.

Get inspection-ready with CQCflow