Key question
Effective
Care, treatment and support achieves good outcomes and promotes a good quality of life, based on the best available evidence.
Quality Statements
- E1Assessing needsWe maximise the effectiveness of people's care and treatment by assessing and reviewing their health, care, wellbeing and communication needs with them.
- E2Delivering evidence-based care and treatmentWe plan and deliver people's care and treatment with them, including what is important and matters to them. We do this in line with legislation and current evidence-based good practice and standards.
- E3How staff, teams and services work togetherWe work co-operatively, and in partnership with others both within and outside the service, to make sure people's care and treatment is joined up.
- E4Supporting people to live healthier livesWe support people to manage their health and wellbeing so they can maximise their independence, choice and control. We support them to live healthier lives and where possible, reduce their future needs for care and support.
- E5Monitoring and improving outcomesWe routinely monitor people's care and treatment to continuously improve it. We ensure that outcomes are positive and consistent, and that they meet both clinical expectations and the expectations of people themselves.
- E6Consent to care and treatmentWe tell people about their rights around consent and respect these when we deliver person-centred care and treatment.
Example evidence
A few examples of the evidence CQC inspectors expect to see for this area:
- New Patient Assessment Template
- Antibiotic Prescribing Audit
- Meeting Minutes
See the full example-evidence checklist
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